Terms and Conditions
Last updated: 30 April 2026
§ 1 Scope
These Terms and Conditions ("T&C") govern all contracts between CovaSyn GmbH ("CovaSyn") and its customers entered into via covasyn.com. They apply equally to (a) consulting and workshop services and (b) subscriptions to the CovaSyn MCP platform. Conflicting customer terms apply only if expressly agreed in writing.
§ 2 Formation of contract
Service descriptions on the website are non-binding invitations to order. For consulting / workshop services the contract is formed by CovaSyn's written order confirmation. For the MCP platform the contract is formed by a successful Stripe checkout.
§ 3 MCP service scope
The MCP platform provides API access to scientific tools. Concrete scope follows from the chosen plan (Free, Professional, Business, Enterprise). Included credits are granted at the start of each billing period and expire at period end. Additional one-time "Boost" credit packs are available; purchased boost credits expire 12 months after purchase.
§ 4 Prices and payment
All prices are net of statutory VAT. Payments are processed via Stripe (Visa, Mastercard, SEPA Direct Debit). Subscription amounts are charged in advance. Consulting invoices are payable within 14 days of invoice date.
§ 5 Term, cancellation and fair use
MCP subscriptions run monthly or annually and renew automatically unless cancelled before the period end via the Stripe customer portal. Access is retained until the end of the paid period. Termination for cause remains unaffected. CovaSyn may throttle or suspend usage that is excessive or obviously abusive (more than 10x the plan median, unannounced load tests).
§ 6 Service level
CovaSyn targets 99% availability of the MCP platform on a monthly average. Planned maintenance windows are announced at least 24 hours in advance. Higher service levels are available with individual SLA in an Enterprise contract.
§ 7 Confidentiality
Both parties keep confidential information secret and survive contract end by three years.
§ 8 Liability
CovaSyn is liable without limit only for intent, gross negligence and culpable breach of life, body or health. Otherwise, liability for slight negligence is limited to foreseeable, contract-typical damages and capped at the subscription amount paid by the customer in the preceding 12 months. Liability under the German Product Liability Act and from mandatory statutory provisions remains unaffected.
§ 9 Intellectual property
The software underlying the MCP platform and consulting deliverables remain the property of CovaSyn GmbH or its licensors. The customer receives a non-exclusive, non-transferable right of use for the duration of the contract.
§ 10 Data protection and DPA
Personal data processing is described in our Privacy Policy. Where the customer processes third-party personal data via the MCP platform, the parties enter into a Data Processing Agreement (DPA / AVV) under Art. 28 GDPR. CovaSyn provides the DPA on request.
§ 11 Governing law and jurisdiction
German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. Exclusive jurisdiction is Leipzig provided the customer is a merchant or legal entity under public law.
§ 12 Severability
If any provision is or becomes invalid, the remaining provisions remain in force.